Congratulations to the team at First Ipswich who won my first poll of the year, for the best customer service in Ipswich and Suffolk, there nearest rival was Ipswich Buses who polled just 34% of the vote, this presents a healthy picture for First in Ipswich who in there recent past suffered from poor customer service under the previous management team, so well done to all the drivers and management, Chris Speed, Stephen Fountain and Cliff Hussey amongst others, for this change around during the last 18 months or so.
Part of the improvement in Ipswich's performance was the refurbishment last year of all the fleet with E leather seats and Wi Fi as well as a new local identity and the repaint of Volvo B7TL 32479 into an Eastern Counties heritage livery. Here we see Volvo B7RLE 69008 AU05 DME.
Volvo B7TL 32479 AU53 HJV at the press launch last year of the heritage livery at the ITM alongside the museum's Bristol Lodekka LFS 125 GNG 125C.
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